Order Delivery Information

For domestic orders, please allow a delivery window of 3-10 days, while international orders may take up to 3-4 weeks to reach you. It’s important to note that the delivery timeframe can vary based on product availability. Should you require expedited delivery, kindly reach out to  contact us at +91-8090511446 or send us an email at  radheymusic@gmail.com 

Quality Concerns

If you suspect any issues with the items you’ve received, please don’t hesitate to contact us at radheymusic@gmail.com 

Return Policy

  • No returns or exchanges will be accepted for products listed under the “Offer” section.
  • Returns will exclusively be entertained in cases of manufacturing defects or incorrect item dispatch.
  • To initiate a return or exchange request, please send an email to radheymusic@gmail.com  within 24 hours of receiving your shipment, including corresponding images if there are defects.
  • instrument items can be exchanged within 3 days from the delivery date, provided they are returned unused, unwashed, unaltered, and in their original condition with all tags intact. Please present the original invoice when requesting an exchange. The company reserves the right to determine if the product qualifies for exchange, and its decision shall be deemed final and binding.
  • If you receive a package that appears to have been tampered with, we strongly advise against accepting it and opening the package. Kindly inform us of the same.
  • In cases of incorrect or defective products, Radhey Sitar will initiate the refund process to your bank account (you will need to provide your bank details) within 7 to 15 working days after receiving the returned product.
  • Refunds for items purchased will be issued only in the event of manufacturing defects. However, you have the option to either exchange the product or receive a credit note that can be used for another purchase.
  • All items for return must be shipped to our warehouse in varanasi, India